Shipping policy
Orders are accepted for product deliveries only within the territory of the Greek State.
Orders are sent with the courier company "ACS".
Hard-to-reach areas may be serviced by the local Post Office.
Indicative delivery time ACS:
- Handling time (days): 1-3 working days
- Transit time (days):
- 1-3 working days for mainland Greece
- 2-4 working days for Island Greece and hard-to-reach land destinations (such as Chania, Rethymnon, Rhodes, etc.).
Indicative delivery time BOX NOW:
- Handling time (days): 1-2 working days
- Transit time (days):
- 1-2 working days for mainland Greece
- 2-3 working days for Island Greece and hard-to-reach land destinations (such as Chania, Rethymnon, Rhodes, etc.).
When your parcel arrives at the BOX NOW Locker, BOX NOW sends a message to your mobile phone with the 6-digit code that opens your parcel locker. By entering this code in the locker, the locker door opens and you can collect your parcel!
Upon sending your order, you will receive an email with detailed information about your order. You can contact us by email at info@southendclo.com.
Our company is not responsible for any delays in delivery beyond the stipulated time as well as for the delay due to insufficient details of the sender
In the second case, the relevant department will contact the customer directly, in order to resolve the issue immediately.
Nevertheless, we are at your disposal to serve you in the best possible way at info@southendclo.com.